Q: If I need assistance is there anyone who can help me?
A: Absolutely. You can reach us by phone: 1-800-392-5050, or in Houston 713-944-6200, from 8am to 5pm, Monday - Friday. You can reach us by Email russell@specorp.com We appreciate the feedback and look forward to being of assistance.
Q: Am I only allowed to pay by Credit Card online?
A: Absolutely not. You have two ways to pay. 1. You can pay online via credit card or 2. You may call us and we can take your order over the phone. If you already have established an account with Spectrum we can bill your account. Please contact us for more information about establishing an account with Spectrum.
Q: If I purchase today how long will it take for my merchandise to ship?
A: We make every effort for your merchandise to ship the day you place your order, if received before 2pm, CST. In some cases an item or items may be backordered and we will contact you to let you know when the merchandise will be available. Every effort is made to accomodate and prevent delays for our customers including; shipping partial orders, suggesting a replacement item and keeping an open line of communications in order to keep clients informed as to the progress of their order.
Q: Is my information transmitted online safe?
A: We safeguard all of your transmissions using encryption technology and firewalls. Using 128-bit SSL encryption you can be assured that your data is safe. This is the same type of encryption used by banking sites, Amazon.com, Ebay, etc. In this way, we protect all your transmissions from unwanted interceptions and intrusions by third parties and hackers. And remember if you still aren't sure, we are available by phone, Monday - Friday, 8am - 5pm, CST.
Q: Do you carry name Brands?
A: Yes! Spectrum Corporate Branding is an exclusive provider of brand name promotional gifts and promotional items such as Zippo, Swiss Army, Eagle Dry Goods, Vantage, Outer Banks, Fruit of The Loom, Bic, Titleist, and much more! In fact if you do not see the promotional item that you want call us. |