FAQs

We’re here to help.

Whether you’re starting a new building project, searching for a builder, or looking to become an Authorized Builder, there’s a lot to consider. We make it easy.

Let us help make the process easier. Below is a list of our most frequently asked questions, answers and extended resources from end users, customers, builders and partners. If you don’t find the answer you need, contact us directly.

About Metallic

Where is Metallic located?

Metallic Building Systems offices out of Houston, Texas but we have district sales managers located nationwide to serve you. We also have manufacturing facilities comprising over 3.5 million square feet strategically located throughout North America to get our products to you quickly.

What products and services does Metallic Building Systems provide?

Metallic Building Systems manufactures and designs custom-engineered metal buildings. As part of the Cornerstone Building Brands family, Metallic also provides its customers with single-source access to the broadest spectrum of exterior building products and service offerings anywhere in the industry, from single skin and insulated metal panels to custom-engineered building systems. Our fully integrated supply chain allows us to maintain the absolute highest standards in quality, backed by unparalleled design and engineering expertise.

How is Metallic different from other metal building manufacturers?

Leading builders and contractors have trusted Metallic for generations because of our best-in-class engineered steel building solutions and commitment to the highest levels of personalized service. The Metallic team delivers on its established reputation for service excellence every day by offering a full breadth of proven products that are easy to erect and are delivered quickly and accurately to job sites across the United States and Mexico. We do what we say we’re going to do and we hold ourselves personally accountable for going above and beyond at every opportunity throughout the project lifecycle—before, during and after your purchase. We understand the value of building a lasting relationship and we proudly serve you as a trusted leader in our industry.

Where can I find your manufacturing credentials and IAS accreditations?

The International Accreditation Service (IAS) provides objective evidence that Metallic operates at a high level of organizational, legal and technical standards. You can download copies of Metallic’s certificates for each facility here.

I need to speak to someone over the phone. What’s Metallic’s phone number?

Call us anytime during business hours at 866-800-6353.

For New Customers and Builders

How can I find a sales person in my area?

You can find a sales representative by entering the zip code of where you are located, or you can request to be contacted.

How can I get a quote?

Complete our contact us form. This is sent to a sales representative in your area who will review the details of your project and contact you as soon as possible.

I’m looking to start a project. How do I find a Metallic Authorized Builder?

If you’d like to be connected with an Authorized Builder that fits your specific project needs, contact us by filling out a request form. One of our sales associates will contact you about the details of your project including end use, project goals and location. We’ll then match you with a qualified Authorized Builder in your area.

How do I become an Authorized Builder?

To become any Authorized Builder, complete the preliminary interest form. A sales representative will review your information and contact you to discuss your application and any necessary requirements.

For Existing Customers and Builders

I’m an Authorized Builder. How do I access my account online?

All builder resources and project status can be accessed in a consolidated location through the Builder’s Gateway.

Where do I download the latest Optima pricing software release?

Download the latest version of Optima and corresponding release notes from the Builder’s Gateway.

How do I update my builder account contact information?

You can also manage your contact information through Builder’s Gateway Please allow 48 hours for the change to go into effect.

To manage your subscription email preferences, click here.

Building Code Resources

Where can I read more about energy codes?

Reference the US Department of Energy’s Energy Codes Program.

What is my state’s building energy code?

Reference the US Department of Energy’s Status of State Energy Code Adoption.

What is ASHRAE?

ASHRAE is an organization that focuses on building systems, energy efficiency, indoor air quality, refrigeration and sustainability within the industry.

What is COMcheck?

COMcheck is a software product group that makes it easy for architects, builders, designers, and contractors to determine whether new commercial or high-rise residential buildings, additions, and alterations meet the requirements of IECC, ASHRAE and state-specific codes.